This Privacy Policy explains how Yunk and Modes (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from yunkandmodes.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you from various sources, as detailed below. The information we collect and use varies depending on your interactions with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details such as your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, and security questions.
• Shopping information, including items you view, add to your cart, or save to your wishlist.
• Customer support information, including details you provide in communications with us, such as messages sent through our Services.

Some features of the Services may require you to provide specific information about yourself. While you may choose not to provide this information, doing so may limit your access to certain features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). This may involve the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and your account, such as device information, browser information, network connection details, IP address, and other interaction-related information.

Information We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, including our e-commerce platform provider.
• Payment processors who collect payment details (e.g., bank account, credit or debit card information, billing address) to process your transactions and fulfill your orders, in accordance with our contract with you.
• Third parties who track online interactions, such as pixels and cookies, when you visit our Site, open or click on emails, or interact with our Services or advertisements.

Any information obtained from third parties will be handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices. For more details, see the section below on Third-Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services:
We use your personal information to provide you with our Services, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, and exchanges, managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.

Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for our products or services. This may include using your personal information to better tailor the Services and advertisements on our Site and across other platforms.

Security and Fraud Prevention
Your personal information helps us detect, investigate, and take action against possible fraudulent, illegal, or malicious activities. If you choose to use our Services and create an account, it's your responsibility to keep your account credentials secure. We strongly advise against sharing your username, password, or other access details with anyone. If you suspect your account has been compromised, please contact us immediately.

Communicating with You
We use your personal information to provide customer support and enhance our Services. This is in our legitimate interest to be responsive to your needs, deliver effective services, and maintain our business relationship with you.

Cookies
Like many websites, we use Cookies on our Site. For detailed information about the Cookies we use, especially those related to powering our store through Shopify, please see Shopify's Cookie Policy. We use Cookies to enhance and improve our Site and Services, remember your actions and preferences, run analytics, and better understand user interaction with the Services. Additionally, we may allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising both on our Site and on other websites.

Most browsers accept Cookies by default, but you can adjust your browser settings to remove or reject Cookies. Please note that removing or blocking Cookies may negatively impact your user experience and cause certain features and functionalities of our Services to work improperly or become unavailable. Blocking Cookies may also not completely prevent the sharing of information with third parties, such as our advertising partners.

How We Disclose Personal Information
In certain situations, we may share your personal information with third parties for legitimate purposes, as outlined in this Privacy Policy. These situations may include:

• With Vendors and Third Parties: We may share your information with vendors and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With Business and Marketing Partners: We may share your information with our business and marketing partners, including Shopify, to provide services and advertise to you. These partners will use your information in accordance with their own privacy policies.
• With Your Consent: We may disclose your information to third parties when you direct us to do so, such as to ship products to you or through your use of social media widgets or login integrations.

Sharing with Affiliates and Corporate Group
We may share your personal information within our corporate group or with our trusted affiliates as part of our commitment to running a successful and cohesive business.

Business Transactions and Legal Compliance
In the event of significant business events, such as mergers or bankruptcy, or to fulfill legal obligations (including responding to subpoenas, search warrants, and similar legal requests), your information may be disclosed. We may also use your personal information to enforce our terms of service and to protect or defend our Services, our rights, and the rights of our users or others.

Personal Information Disclosure
Over the past 12 months, we have disclosed certain categories of personal information, including sensitive personal information (denoted by *), for the purposes outlined in the sections "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information."

Please note, we do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content
Our Services allow you to post product reviews and other user-generated content. If you choose to share content in any public area of our Services, it will be publicly accessible.

We cannot control who views the information you make public, and we cannot guarantee that those who have access will respect your privacy or keep your information secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you share or receive from third parties.

Third-Party Websites and Links
Our Site may include links to websites or online platforms operated by third parties. If you follow these links, we encourage you to review their privacy and security policies, as well as their terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of these third-party sites, including the accuracy, completeness, or reliability of the information they provide. Information you share on public or semi-public venues, including third-party social networking platforms, may also be viewable by other users, with no limitation on its use by us or third parties. The inclusion of such links on our Services does not imply endorsement of the content or operators of those platforms, unless specifically disclosed.

Children’s Privacy
Our Services are not designed for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details provided below so we can delete it.

As of the effective date of this Privacy Policy, we do not knowingly sell personal information of individuals under 18 years of age, as defined by applicable law.

Security and Retention of Your Information
While we strive to protect your personal information, please understand that no security measures are completely foolproof, and we cannot guarantee absolute security. Additionally, information you send to us may not be fully secure during transmission. We recommend avoiding insecure channels when communicating sensitive or confidential information to us.

The duration for which we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide our Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Right to Access / Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to Delete: You may have the right to request that we delete the personal information we maintain about you.
• Right to Correct: You may have the right to request corrections to any inaccurate personal information we hold.
• Right of Portability: You may have the right to receive a copy of your personal information and request its transfer to a third party, in certain circumstances.
• Restriction of Processing: You may have the right to ask us to stop or limit our processing of your personal information.
• Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent at any time.
• Appeal: If we decline your request, you may have the right to appeal our decision. You can do so by replying directly to our response.
• Managing Communication Preferences: You may opt out of receiving promotional emails from us at any time by using the unsubscribe option in our emails. Please note that even if you opt out, we may still send you non-promotional emails related to your account or orders.

You can exercise these rights through our Site or by contacting us using the details provided below.

We will not discriminate against you for exercising any of these rights. To verify your identity, we may request information such as your email address or account details before responding to your request. Under applicable laws, you may also designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require proof of their authority and may need you to verify your identity directly with us. We will respond to your request within the timeframes required by law.

Complaints
If you have concerns about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority, depending on where you live.

Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please reach out to us at:

Phone: +91 98410 46444
Email: info@yunkandmodes.com
Address: 2F, TRISHANK APARTMENT, GKD NAGAR, PAPPANAICKENPALAYAM, Coimbatore, Tamil Nadu, 641037

Last Update: 31/05/2024